Go to the property you wish to view and click “Contact Us,” then enter your name and contact information. We will be in touch to set up a showing for you. Or, you may call us at 619-796-3359 to speak with one of our friendly representatives.

We do not have an in-person office. We are available by phone or email from 9:00 am to 5:00 pm Monday through Friday.

Yes. Our application fee is $50.00.

Your application is either approved or denied based on the results of your credit report and verification of rental history, employment, and income. We require that the renter(s) have a gross monthly income of 2.5 to times the monthly rent and verify income through current pay stubs, W-2 statements and/or tax returns.

Once approved, you’ll receive a lease agreement to review. Your security deposit must be paid by cashier’s check in person or by overnight mail within 48 business hours. You will also need to sign our Holding Deposit Agreement.

You will electronically sign your lease on or before your move-in date via DocuSign.

Your first month’s rent must be paid with a cashier’s check or money order on or before move-in. Subsequent rent payments will be made on the first of each month and may be paid online (Resident Portal), through ACH Bank Payment, or through Direct Bank Deposit.

Our lease requires 30-day advance written notice to terminate.

If you wish to terminate your tenancy before the end of your lease, you are responsible for rent until the end or until a replacement resident can be found. If you need to terminate early, you will want to contact your property manager as soon as possible to discuss how to move forward.

If one of your roommates wishes to leave, please get in touch with your property manager to discuss options to remove that resident from the lease.

Unless a property is designated as pet friendly, you are not allowed to have a pet. If your property is pet-friendly, you must contact our office and your property manager to complete the pet screening process.

Depending on the property, installation of a dish may be possible. Written permission from  HS Property Management is required in advance. If you are interested in having satellite television, please ask us as soon as possible.

This is not allowed under the terms of the lease. Modifications to the property can only be made with HS Property Management written permission.

You may submit maintenance requests online or by calling your property manager at 619-796-3359. If your maintenance request is an emergency and our office is closed, our phone message will have instructions on how you can contact our emergency maintenance line.

Maintenance emergencies involve eminent danger to property or persons. These situations may seriously impact the property’s habitability and require an immediate response. Examples of these situations are floods, loss of heat or water, loss of hot water, and sewer drain back-ups. If your emergency involves injury or fire, do not call us and call 911 immediately.

Since renter’s insurance is designed specifically for the needs of a renter and covers things, the owner’s policy may not. HS Property Management requires every resident to have a valid Renter’s Insurance Policy. Proof of this insurance policy is required before moving in.

Per California law, you are entitled to request an initial inspection no more than two weeks before your move-out date to give you notice of any possible issues and give you a chance to correct them. After your move-out, we conduct a thorough inspection of the vacant property. We take photos of the vacant property and care for any needed cleaning and repairs. We refund the remaining security deposit.